Dedicated UX researchers for your offshore team.
Offshore UX researchers in Chiang Mai and Bangkok, working full time on your roadmap and managed by us. A UX researcher answers questions about how people use your product with evidence, which is far cheaper than building the wrong thing.
One agreement and one fixed monthly fee, with a service delivery manager in Thailand who runs your team day to day.
This role is part of a dedicated UX/UI design team. It's staff augmentation, fully managed: take one role on its own, or the whole discipline as one delivery team.
One UX Researcher, assigned to your product and fully managed.
We assign a UX Researcher to your team full time and run everything around them: a service delivery manager who answers for the work, training and coaching, the office and equipment, and HR and payroll. The price below is for a mid-level UX Researcher; junior and senior levels are priced in your proposal, and how the monthly fee is built explains the arithmetic.
From price
One mid-level UX Researcher, full time, everything below included. All 27 things included ››
- UX researcher From USD 3,400 per month
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Service
We manage and develop the team
- A service delivery manager who runs the team and answers for delivery
- A 1:1 with our Head of Delivery every two weeks
- Weekly delivery scoring and monthly capacity reports
- A Talent Success Manager for every specialist
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HR
We are the employer
- Recruitment and technical assessment
- Employment contracts
- Salary and payroll
- Tax and social security
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Facilitation
We provide the workplace
- A desk in our own office in Chiang Mai or Bangkok
- A Workplace Experience Manager on site
- Team events through the year
- IT support
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Equipment
We supply the tools
- Laptop and hardware
- Software licences
- LinkedIn Learning access
- Device security and management
What a UX Researcher does on an outsourced design team.
They take the questions your product team is debating, agree a study plan with your product owner and report findings in time to shape the sprint.
UX Researcher skills and technologies
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Planning and running interviews, usability sessions and surveys against specific product questions.
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Analysing behavioural data alongside qualitative findings, so conclusions hold up to challenge.
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Turning findings into decisions your product team can act on this sprint.
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Building and maintaining a participant panel so research does not restart participant sourcing every time.
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Running a research repository so findings are searchable rather than lost in old decks.
UX Researcher seniority levels.
Mid-level to senior. Research often takes part of a specialist's week, with the rest going to product design for the same team. Seniority is one of the inputs into how the monthly fee is built.
When your team needs a UX Researcher.
Usually works alongside a product designer, often combined into one full-time role that covers both research and design. UX researchers join as part of an outsourced design team.
What we look for in a dedicated UX Researcher.
We look for researchers who scope a study to the decision it has to inform, and no bigger. They should run an interview without steering it, combine what users say with what the data shows, and present a finding in one page.
Your remote UX Researcher's first three months.
- Weeks 1 to 2Reviewing past research and analytics, and agreeing the open product questions with your team.
- Weeks 3 to 6Running the first studies and turning findings into decisions for upcoming work.
- Months 2 to 3Building a participant panel and research repository so studies get faster each round.
Questions about adding a UX Researcher to your team.
How much research capacity do we need?
Less than most teams expect. Part of a specialist's week covers a steady rhythm of interviews and usability sessions for most products.
What if we have no users to test with yet?
Then research means competitor analysis and testing with participants we recruit for you, with the scope of the findings made clear.
Add remote UX researchers to your team.
Tell us your roadmap and your stack, and we'll come back with the right profile, the capacity and a start date. You can also talk to a service delivery manager first.
Add UX researchers to your remote team.
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