Where Maze fits in a long-term product team.

Unmoderated testing answers questions of the form "can people complete this", quickly and with enough participants to be worth something. It is far cheaper than scheduling sessions and gives a quantitative answer where a designer would otherwise be arguing from taste.

It cannot tell you why. When a task fails, the recording shows where and not the reasoning, which is where a handful of moderated sessions earns its place. Using one to replace the other is the common mistake in both directions.

What your dedicated team does with Maze.

Unmoderated testing is most useful as a habit. Run before a launch it produces findings arriving too late to act on; run continuously it changes what gets built, because the evidence lands while decisions are still open.

Establishing that rhythm takes a dedicated owner, which is why researchers usually work alongside designers in an outsourced design team.

Common Maze use cases.

  • Validating a flow before it is built Testing a prototype with enough people to catch the problem that would otherwise ship.
  • Comparing two directions Task success measured across alternatives, so the decision is not settled by seniority.
  • Finding where people hesitate Drop-off within a flow located precisely, which narrows what to investigate properly.

Adding Maze skills to your team.

Research capacity is assigned under outsource UX design, and on an ongoing roadmap research and design usually sit on the same agreement. The four steps from brief to first sprint are described in four steps.

Every Maze specialist we assign works remotely inside your tools as a dedicated member of your team, with the management on our side. It is how companies hire remote developers without opening an offshore office of their own.

Tell us what your roadmap needs Maze for.

A service delivery manager will reply with the specialists we'd suggest, the monthly capacity and what the first month looks like.

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