Dedicated site reliability engineers for your offshore team.
Offshore site reliability engineers in Chiang Mai and Bangkok, working full time on your roadmap and managed by us. A site reliability engineer treats uptime as something you engineer, with measurable targets and a clear plan for when they are missed.
One agreement and one fixed monthly fee, with a service delivery manager in Thailand who runs your team day to day.
This role is part of a dedicated cloud and DevOps team. It's staff augmentation, fully managed: take one role on its own, or the whole discipline as one delivery team.
One Site Reliability Engineer, assigned to your product and fully managed.
We assign a Site Reliability Engineer to your team full time and run everything around them: a service delivery manager who answers for the work, training and coaching, the office and equipment, and HR and payroll. The price below is for a mid-level Site Reliability Engineer; junior and senior levels are priced in your proposal, and how the monthly fee is built explains the arithmetic.
From price
One mid-level Site Reliability Engineer, full time, everything below included. All 27 things included ››
- Site reliability engineer From USD 3,900 per month
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Service
We manage and develop the team
- A service delivery manager who runs the team and answers for delivery
- A 1:1 with our Head of Delivery every two weeks
- Weekly delivery scoring and monthly capacity reports
- A Talent Success Manager for every specialist
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HR
We are the employer
- Recruitment and technical assessment
- Employment contracts
- Salary and payroll
- Tax and social security
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Facilitation
We provide the workplace
- A desk in our own office in Chiang Mai or Bangkok
- A Workplace Experience Manager on site
- Team events through the year
- IT support
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Equipment
We supply the tools
- Laptop and hardware
- Software licences
- LinkedIn Learning access
- Device security and management
What a Site Reliability Engineer does on a dedicated cloud and DevOps team.
They join your on-call rotation and incident reviews, and agree service level objectives with your product and engineering leads.
Site Reliability Engineer skills and technologies
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Defining service level objectives and error budgets that product and engineering both accept.
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Building observability so an incident is diagnosed from data rather than guesswork.
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Incident response, on-call process and blameless postmortems that change something.
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Capacity planning against growth, so scaling is planned ahead of the traffic.
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Running game days to test whether the runbooks actually work under pressure.
Site Reliability Engineer seniority levels.
Mid-level to lead. Reliability work depends on judgement built through experience, so many teams choose a senior engineer for it. Seniority is one of the inputs into how the monthly fee is built.
When your team needs a Site Reliability Engineer.
The right addition once downtime has a measurable business cost, working alongside a DevOps or cloud engineer. Site reliability engineers join as part of a dedicated cloud and DevOps team. SREs usually join companies that hire a dedicated development team once uptime has a real price and needs an owner.
What we look for in a dedicated Site Reliability Engineer.
We look for SREs who have carried a pager and learned from it. They should turn an incident into a change in the system, agree an error budget with product and engineering, and build dashboards that answer a question.
A remote Site Reliability Engineer's first three months on your team.
- Weeks 1 to 2Reviewing your monitoring, incidents and on-call setup, and agreeing the first service level objectives.
- Weeks 3 to 6Building the observability and alerting needed to measure those objectives.
- Months 2 to 3Owning incident response and postmortems, and running the first game day.
Questions about adding a Site Reliability Engineer to your team.
Do we need an SRE if we already have DevOps?
Once downtime has a real business cost and someone needs to own reliability targets, yes. DevOps engineers focus on how software gets to production. An SRE focuses on how it behaves once it's there: service level objectives, incident response, capacity planning and removing the causes of repeated outages.
Will the SRE be on call?
Within agreed hours, yes, and the arrangement is written into the agreement. Thai working hours cover the European morning and a large part of the Australian day. The SRE also builds runbooks, alerts and automation, so fewer incidents need a person awake at the wrong time.
Add remote site reliability engineers to your team.
Tell us your roadmap and your stack, and we'll come back with the right profile, the capacity and a start date. You can also talk to a service delivery manager first.
Tell us what your site reliability engineer would work on.
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We reply within one business day.
