SLO and error budget design specialists for your dedicated team.

Where SLO and error budget design fits in a long-term product team.

The useful move is treating unreliability as a budget to spend. If the objective is 99.9% over thirty days, roughly forty-three minutes of failure is permitted, and the question stops being "should we have had an incident" and becomes "how much budget have we spent". That reframing is what makes the conversation between delivery speed and stability tractable.

Objectives only work when they are set from what users need. A 99.99% target on a service where users would not notice 99.5% costs a great deal and buys nothing, and the engineering effort it consumes is taken directly from work that would matter.

What your dedicated team does with SLO and error budget design.

The budget has to have consequences or it is decoration. A team that uses up its budget and keeps shipping features has an objective that has lost its meaning, and the next one will be ignored too.

Agreeing those consequences is your decision; holding the measurement and reporting it accurately is what we answer for, as set out in how it works.

Common SLO and error budget design use cases.

• Reliability argued with numbers Budget spend replacing opinion in the trade-off between shipping and stabilising.
• Targets set from user need Objectives based on what users notice.
• Alerts tied to budget burn Paging on the rate of budget consumption, which reduces noise dramatically.

Adding SLO and error budget design skills to your team.

Reliability engineering sits with your dedicated cloud and DevOps team, with objectives derived from your users.

You can add SLO and error budget design capacity as one dedicated specialist or as part of a wider remote team, managed by a service delivery manager from our offices in Thailand. Companies hire dedicated developers this way under one agreement and one monthly fee.