Information architecture specialists for your dedicated team.

Where information architecture fits in a long-term product team.

The most common structural mistake is organising by the organisation. Navigation reflecting internal departments makes sense to the people who built it and none to a user who does not know which department owns what they need.

Card sorting and tree testing produce evidence to decide with. Card sorting shows how users group concepts; tree testing shows whether they can find things in a proposed structure. Both are cheap and both settle arguments that would otherwise run on seniority.

What your dedicated team does with information architecture.

Structure decisions are expensive to revisit once URLs are established and indexed. Reorganising navigation means redirects, lost search equity and re-learning for existing users.

Getting it evidenced early is why research and structure work are scoped together when you outsource UX design.

Common information architecture use cases.

• Structure that matches user models Grouping tested with users.
• Findability measured Tree testing showing whether people can find things.
• Labels users recognise Terms taken from research with users.

Adding information architecture skills to your team.

Information architecture is assigned inside design capacity, with structural decisions evidenced before URLs make them expensive to change.

Information architecture specialists join your team remotely as dedicated, full-time team members, selected, employed and managed by us in Chiang Mai and Bangkok. Companies that hire offshore developers through Azendo add the skill at the next monthly cycle.