webhooks.
A webhook is an HTTP callback: one system sends a request to another when something happens, instead of the second system repeatedly asking. Webhooks are the connective tissue of most automation, and the place most integrations quietly fail.
Where webhooks fits on a long engagement.
Webhooks are simple to send and hard to receive well. The sender will retry, so the same event arrives twice. Events arrive out of order. A deploy takes the receiver down for ninety seconds and the sender gives up after three attempts. None of this appears in a demo, and all of it appears in month four.
A receiver built properly is idempotent, verifies signatures, acknowledges quickly and processes asynchronously, and keeps a log of what it received so a gap can be reconstructed rather than guessed at. That is perhaps a day of extra work at the start and the difference between an integration that runs unattended and one that needs weekly babysitting.
What an assigned team does with webhooks.
Webhook receivers fail in month four, not week one. The retry storm, the duplicate event and the ninety-second deploy window all need production traffic and time to appear, which is precisely why an integration built by someone who left before then is an integration nobody can fix.
This is ordinary integration engineering rather than anything exotic, and it is assigned alongside the wider automation work under a dedicated development team where several systems need connecting rather than one.
What we use webhooks for.
- Reacting to events in a third-party system A payment, a signature or a form submission triggering internal process without polling an API every minute.
- Making an existing integration reliable Retries, deduplication and a replay path added to a receiver that currently loses events nobody has counted.
- Connecting systems that have no integration A small receiver bridging two products whose vendors have never heard of each other.
How webhooks capacity is assigned.
Integration work of this shape is assigned under AI automation engineering, where failure handling is the design problem rather than an afterthought.
Tell us what your roadmap needs webhooks for.
A service delivery manager replies with the disciplines we would assign, the monthly capacity and what the first month looks like.
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