Logistics & Transportation

Offshore staffing roles for logistics and transportation

We build full-time logistics support teams in Thailand and the Philippines who report to you and handle the desk work behind every shipment: track-and-trace, data entry, billing, exceptions.

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Offshore staffing

Most common roles for logistics and transportation

Scaling logistics and transportation businesses requires more than moving freight—it demands accurate documentation, round-the-clock shipment tracking, and the ability to keep billing and exceptions from piling up as volume grows. Offshore staffing provides access to experienced professionals who can support track-and-trace, freight billing, data entry, customer service, dispatch administration, and other essential back-office functions while reducing overhead costs.

Hire offshore talent for logistics and transportation

Who’s chasing PODs and updating the TMS while your dispatchers move freight? We hire Data Entry Specialists, Administrative Assistants and Virtual Assistants in Thailand, dedicated to your operation and working your hours.

Freight moves around the clock, so who covers the queue when a load is late at 2am? We staff Customer Service Representatives, Customer Support Agents, Call Center Agents and Back-End Agents to answer carriers, shippers and consignees while your local team sleeps.

Where are your margins actually leaking? A Data Analyst, Operations Data Analyst or Business Data Analyst can build the lane-cost and on-time reports you never have time to run, and a Business Intelligence Analyst can turn them into dashboards.

Who reconciles the carrier invoices against the rate confirmations? We place Bookkeepers, Accountants and Financial Analysts for freight audit, settlement and AP/AR. For the systems side, IT Support Specialists, Software Developers, Full-Stack Developers and Database Administrators keep your TMS, EDI feeds and integrations running.

Why use offshore staffing teams for logistics and transportation

When you can’t fill the back office, the freight still moves but the paperwork doesn’t. PODs sit unscanned, invoices go out late, and detention claims expire before anyone files them. Your dispatchers end up doing data entry, and your best operators spend afternoons chasing tracking updates instead of booking loads.

Fill those seats and the queue clears. Invoices go out same-day, exceptions get worked the hour they happen, and your onshore team goes back to moving freight and holding carrier relationships.

One honest limit: night dispatch that needs split-second load decisions and deep carrier relationships doesn’t offshore cleanly. Track-and-trace, documentation and after-hours triage do. Keep the judgement calls local and hand us the volume.

Will offshore staff understand freight systems and logistics processes?

We recruit for it. Candidates are screened for experience in TMS platforms, EDI, freight documentation and the track-and-trace workflow before they reach your shortlist. You interview and confirm the fit yourself. Most teams get someone productive on their existing system within a few weeks, because you train them on your process the same way you’d train a local hire, just once.

Can I start with one role and add more later?

Yes, and most clients do. Teams usually start with one seat, often documentation, freight billing or after-hours support, prove the workflow, then add heads once it’s running. You can scale one role at a time or build a full back-office pod. There’s no minimum team size and no commitment to a headcount you haven’t tested yet.

How much does it cost to hire an offshore logistics assistant?

One monthly invoice covers salary plus our service fee, and the fee includes recruitment, HR, payroll, office and equipment. There’s no per-shipment or transaction charge. Pricing depends on the role: a data entry or track-and-trace seat sits lower, an operations analyst or accountant higher.

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Your staff. Your process.
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Our expertise. Our support. 

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