BPO, Outsourcing and Offshore Staffing.
Azendo provides an offshore staffing service where all employees work in an office exclusively for your company. As an extension, Azendo’s service also falls under outsourcing and business processing outsourcing but is a more specific niche.
Not all services offered by different companies are the same. Several terms in the outsourcing spaces can share similarities but can also differ. Outsourcing is more of an umbrella term, whereas offshore staffing and business process outsourcing are sub-sections of outsourcing.
Different companies have different needs. At Azendo, we believe that offshore staffing offers a superior form of outsourcing. By hiring dedicated staff, you never need to fight for their attention. Other companies may be happy with traditional outsourcing without strict quality controls and supervision.
There are multiple aspects to consider when engaging in outsourcing, offshore staffing, or business processing outsourcing. Understanding the difference between what is available is the first step to making the right decision.
Overview.
Geo location of 3rd party vendor
Access to handpick workforce
Workforce is dedicated to your business
Workforce is integrated into your company culture and processes
Control of workforce
Cost optimization
Outsourcing.
Usually on the same geo location
No, it’s usually through an Account Manager
Can be expensive because you must pay for any additional services as part of the project
BPO.
Same geo location or offshore
No, it’s usually through an Account Manager
Usually expensive since BPO vendor must account for risk in their pricing
Offshore staffing.
Offshore
Access to handpick from a global talent pool
Direct and close contact with offshore team
Offshore team is dedicated full-time to work for your business
Offshore team is an extension of your business and is fully integrated into your company culture
You remain in control of your offshore team despite the geo differences
Reducing overall operational cost by up to 70% compared to onsite workforce
Outsourcing.
Outsourcing is the business practice in which a company hires a third party to perform tasks, handle operations or provide services. Outsourcing involves using another company to be responsible for a planned or existing activity. That could include replacing existing employees or expanding the business using outsourced employees. Outsourcing companies can be both offshore and onshore. The outsourcing company may provide dedicated employees or, as is more typically the case, has outsourcing staff that works with multiple clients. An outsourcing contract could be a specific project or a long-term solution for essential business functions. Those functions could range from anything and everything from payroll processing, coding, digital marketing, customer service, call center support and more.
Outsourcing.
Access to handpick workforce
Workforce is dedicated to your business
Workforce is integrated into your company culture and processes
Control of workforce
Cost optimization
BPO/Business Process Outsourcing.
Business process outsourcing is the delegation of business processes. A company contracts with an external service provider to perform an essential business function or task.
There is an overlap with outsourcing. As with traditional outsourcing, BPO typically involves a company with many staff who work with multiple clients. A well-known example of BPO is payroll, but it can cover any business process that does not have to be undertaken in-house. Accounting, payment processing, IT services, human resources, regulatory compliance and quality assurance are examples of business processing that can benefit from BPO.
Business Process Outsourcing.
Access to handpick workforce
Workforce is dedicated to your business
Workforce is integrated into your company culture and processes
Control of workforce
Cost optimization
Offshore staffing.
Offshore staffing is the service of providing staffing solutions overseas for various types of businesses. While a part of outsourcing, the key difference is that offshore staffing companies such as Azendo provide dedicated staff.
The benefit of offshore staffing is that it is an efficient and cost-effective alternative to running an office in a company’s home country. The offshore staffing company takes over back-end human resources, payroll and facilities requirements. At the same, clients retain control over daily operations. Using offshore staffing offers a better availability of skilled talent in a process similar to hiring staff in a company’s home country, but without the hassle.
Offshore staffing.
Access to handpick workforce
Workforce is dedicated to your business
Workforce is integrated into your company culture and processes
Control of workforce
Cost optimization
Scaling your business has never been easier.
Arrange a call or meeting to discuss how Azendo can provide offshore staff that can support your business.
Azendo has over ten years of industry expertise. We make it easy and affordable for businesses to build their full-time, dedicated teams in Thailand.
Our experienced staff screens your customer service, web developers and digital marketing specialists. We do the hard work required to identify potential candidates, including testing and assessing their skill levels when applying for a position. Our recruitment specialists source potential candidates based on our offshore staffing experience. We work with you to determine your hiring needs and prepare detailed job profiles. We present you with our recommended shortlist so you can pick the right staff for you.
Azendo takes the hassle of employing a team member by covering all the setup requirements when onboarding new staff. Azendo handles payroll – including paying staff, income tax and social security payments, so you don’t have to worry about the fine print.
New team members are trained in your company’s requirements and internal processes. Azendo makes sure that your new team members are brought up to scratch to understand the company systems they will be using. Your dedicated staff report to you daily.
Contact our sales team today in the form below and let’s talk about your needs.
