Illustration of a person unlocking a two-floor building of desks with a key
An offshore development centre is a structure. Who runs it is the real question.

How the ODC model works

The provider handles local infrastructure, meaning recruitment, employment, office space, equipment and compliance. The client gets a team working only on their products, typically under their own direction and processes.

The pitch is that you get the benefits of your own foreign office without the cost and delay of establishing one.

Two kinds of ODC, and they are not equivalent

A captive centre is owned outright by the client. Maximum control, maximum setup cost, and a multi-year commitment before it pays back. A provider-run ODC is operated by a third party on the client’s behalf, which is faster to stand up and involves a standing fee.

Both usually leave day-to-day management with the client. That is the defining characteristic, and it is where the model differs from managed delivery.

ODC compared with managed delivery

Compared Offshore development center Managed delivery
Who manages daily Usually the client The provider
Who answers for output The client The provider
Typical size Ten or more people From one specialist upward
Setup time Months 4–6 weeks
Best fit Large sustained programmes Roadmaps of any size

Who an offshore development center is actually right for

It fits organisations large enough to justify a permanent foreign engineering function and willing to manage it. If you are planning a team of thirty and have an engineering director prepared to run a site abroad, an ODC is a reasonable structure.

It fits poorly when you want the capacity but not the management, or when you need eight people rather than eighty. That is usually the point at which managed delivery is the better structure.

The two models are frequently confused with a third, because a vendor-run ODC and offshore staffing can look identical on a rate card and differ entirely on who answers for the work. Where the answer is a team rather than a site, a dedicated development team is the same capacity without the fixed overhead of a foreign entity.

A client-managed ODC against a managed service.

An ODC and a managed service can look identical on an org chart. These are the places they differ.

What stands behind the person doing the work Both models put a specialist on your roadmap. Only one of them puts a programme behind that specialist, and that is what decides whether they are still there — and still improving — in year three.
Client-managed ODC
Your teamdirects the work
Assigned specialist
Behind the specialist

Employment and payroll. The provider's obligation usually ends there — development, coaching, review and retention are yours to run, or nobody's.

Your side carries
  • Priorities
  • Scope
  • Technical decisions
  • Acceptance
  • Sprint planning
  • Quality gates
  • Performance reviews
  • Training
  • Retention
  • Continuity
Azendo managed service
Your teamsets the roadmap, reviews output
Azendo service delivery manageraccountable for what ships
Assigned specialist
Talent Success programme, around every specialist
  • Talent Success and Workplace Experience managers Two per specialist
  • Well-being check-in Every 2 weeks
  • Coaching and development Monthly, in-house
  • Development plan Reviewed monthly
  • Client delivery score Every Friday
  • 360° performance review Quarterly
  • Growth track and promotion readiness Live skill profile
  • AI certification Before assignment
3.3 years Average time a specialist stays with Azendo — which is what protects your product knowledge
Your side carries
  • Priorities
  • Scope
  • Technical decisions
  • Acceptance
What stands behind an assigned specialist in each model
ElementClient-managed ODCAzendo managed service
Who directs the workYour teamAn Azendo service delivery manager, accountable for what ships
Talent Success and Workplace Experience managersNot part of the arrangementTwo per specialist
Well-being check-inNot part of the arrangementEvery 2 weeks
Coaching and developmentNot part of the arrangementMonthly, in-house
Development planNot part of the arrangementReviewed monthly
Client delivery scoreNot part of the arrangementEvery Friday
360° performance reviewNot part of the arrangementQuarterly
Growth track and promotion readinessNot part of the arrangementLive skill profile
AI certificationNot part of the arrangementBefore assignment
Average specialist retentionNot published3.3 years
What the monthly fee actually covers Both models solve the employment problem. Only one of them solves the delivery problem, and the gap is where the hourly rate difference goes.
Covered by the provider Client-managed ODC Azendo managed service
Recruitment and selection Yes Yes
Employment, payroll and local compliance Yes Yes
Office, equipment and network Yes Yes
Sprint planning and day-to-day management No — stays with you Yes
Quality gates and code review standards No — stays with you Yes
Training and development No — stays with you Yes
Performance management No — stays with you Yes
Knowledge retained if a specialist leaves No — stays with you Yes
Accountability for what ships No — stays with you Yes
Total covered 3 of 9 9 of 9

Questions people ask.

What does ODC stand for?

Offshore development center, sometimes written offshore development centre. Both describe the same model.

Is an ODC the same as outsourcing?

Not quite. In most ODC arrangements the client still manages the team, which means the accountability has not really been outsourced. The provider supplies the infrastructure around it.

How large does an ODC need to be?

Providers usually quote from around ten people, because the fixed costs of a dedicated facility need spreading. Below that, an assigned team under a managed agreement tends to cost less and start sooner.

Does Azendo run ODCs?

Not in the client-managed sense. We run a managed model where our service delivery manager is accountable for output. For some companies an ODC is genuinely the better structure and we will say so.

Not sure which engagement model fits your roadmap.

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