--- title: "Why Azendo | Software Delivery from Thailand" description: "Why European companies run software delivery with Azendo. One assigned team, one service delivery manager, one monthly agreement, since 2010." url: "https://azendo.co/why-azendo/" --- # Why companies choose an offshore development partner in Thailand. Choosing a delivery partner comes down to a short list of questions. Who does the work, who manages them, who answers when something slips, and what happens when the person you liked leaves. This section covers all four. [Talk to us](https://azendo.co/get-in-touch/) [Six reasons partners stay](https://azendo.co/why-azendo/#reasons) Since 2010 Founded in Thailand as VSI GROUP, rebranded to Azendo Chiang Mai Our own offices in Thailand, five hours ahead of Northern Europe Long term Agreements measured in years, not sprints or fixed-price projects Any discipline If the software specialist you need is not on our team, we find them ## Who manages the work day to day Azendo assigns specialists to one roadmap and keeps them there. An Azendo [service delivery manager](https://azendo.co/how-it-works/) runs planning, quality and reporting on our side, so you review output rather than manage individuals. The fee is a [committed monthly capacity](https://azendo.co/pricing/) that does not move with holidays or absence. If you are comparing delivery models rather than vendors, [staff augmentation vs managed services](https://azendo.co/blog/engagement-models/staff-augmentation-vs-managed-services/) is the distinction worth understanding first. Three things tend to decide whether an offshore engagement works. Whether the same people stay long enough to learn your product. Whether someone on the provider side is accountable when a sprint slips. And whether the commercial model survives a month with two public holidays in it. Our answers to all three are on the pages below. Read next [About Azendo — the company story](https://azendo.co/about/)[Our values — how we behave](https://azendo.co/our-values/)[Talent Success & Academy](https://azendo.co/talent-success-academy/)[Why Thailand](https://azendo.co/why-thailand/)[Offices and facilities](https://azendo.co/offices-and-facilities/)[How the service works](https://azendo.co/how-it-works/) ## What you get from an assigned delivery team Full capacity, one project Every software specialist assigned to you works on your product only. No shared attention, no context rebuilt every Monday, no competing deadlines from another account. Years of accumulated context Our agreements are built for the long run. A software engineer two years into your codebase needs less specification, catches more problems and makes better decisions than any newcomer can. You score us every week A weekly survey and a bi-weekly 1:1 with your service delivery manager. Delivery quality is measured by your judgement, and it feeds a training plan rather than a report nobody reads. We carry the overhead Training, performance, development plans, equipment, licences, office, security and employment administration are all included in one monthly fee. You need no entity in Thailand. Any discipline you need Ten established software service lines, and when your roadmap needs something else we find the right specialist, assess them ourselves and build the discipline around them. Scandinavian directness Danish-led, Thai-built, and direct by habit. You will hear when something slips, you will hear what we are doing about it, and you will hear when we think we are the wrong partner for the work. ### What an assigned delivery team actually changes The difference between providers in this market is rarely the engineers. It is who carries the work when something goes wrong. An arrangement that supplies people leaves that with you. An arrangement that supplies delivery does not. At Azendo an assigned team works on one roadmap, managed by a service delivery manager who plans the sprint, holds the quality bar and reports weekly. You set priorities and review output rather than managing individuals. The committed monthly capacity behind it is fixed and does not move with holidays or absence. ### Who this suits, and who it does not It suits a company with a roadmap that keeps producing work and no appetite for building an engineering function abroad. It suits a finite project considerably less well, and we say so on the first call rather than three months in. Buyers who arrive here having already priced an hourly arrangement will find the two compared directly in [IT staff augmentation services](https://azendo.co/it-staff-augmentation-services/). If you already know you want an assigned team, [dedicated software development team](https://azendo.co/services/dedicated-development-team/) covers how one is composed. ## Where an offshore software team is the right answer — and where it is not Good fit A product roadmap with more work than your in-house team can absorb for the foreseeable future Software capacity you need for years, where domain knowledge compounds Product ownership already in-house, but not enough engineering capacity behind it Disciplines that are hard to justify as a full local seat — QA, DevOps, data engineering Poor fit A fixed-scope project with a hard end date and no life after launch A few hours a week, or capacity split across several of our partners No one on your side to own priorities, review and acceptance Cost reduction as the only objective, with delivery quality assumed to follow If you are in the second column, a conversation still costs you nothing — we would rather point you somewhere else than sell you a service that will disappoint you. "We built this company in Thailand around one belief: look after the people doing the work, and the work looks after itself. Give someone a place where they are trusted, taught and genuinely seen, and they will grow further than any job description predicted — and our partners are the ones who feel it." Mikkel Schmidt CEO & Founder, Azendo [Talk to us](https://azendo.co/get-in-touch/) [The full company story →](https://azendo.co/about/) ## Let us look at your roadmap. Thirty minutes with a service delivery manager. You will hear which software specialists we would assign, what capacity it takes and what it costs per month. [Get in touch](https://azendo.co/get-in-touch/) [How it works](https://azendo.co/how-it-works/)