---
title: "Maze | Skills We Assign For | Azendo"
description: "Maze for unmoderated testing — what it answers, what it cannot, and the Azendo roles assigned for research work."
url: "https://azendo.co/skills/maze/"
---

[Skills](https://azendo.co/skills/) Design and research 

# Maze.

Maze is a product research platform for running unmoderated usability tests on prototypes or live products, capturing task success, time and where people hesitate, at a scale moderated sessions cannot reach.

## Where Maze fits on a long engagement.

Unmoderated testing answers questions of the form "can people complete this", quickly and with enough participants to be worth something. It is far cheaper than scheduling sessions and gives a quantitative answer where a designer would otherwise be arguing from taste.

It cannot tell you why. When a task fails, the recording shows where and not the reasoning, which is where a handful of moderated sessions earns its place. Using one to replace the other is the common mistake in both directions.

## What an assigned team does with Maze.

Unmoderated testing is most useful as a habit rather than an event. Run before a launch it produces findings arriving too late to act on; run continuously it changes what gets built, because the evidence lands while decisions are still open.

Establishing that cadence takes somebody whose job it is, which is why research capacity is normally assigned alongside design under [outsourced design team](https://azendo.co/services/ux-ui-design/) rather than commissioned per study.

## What we use Maze for.

* Validating a flow before it is built Testing a prototype with enough people to catch the problem that would otherwise ship.
* Comparing two directions Task success measured across alternatives, so the decision is not settled by seniority.
* Finding where people hesitate Drop-off within a flow located precisely, which narrows what to investigate properly.

## How Maze capacity is assigned.

Research capacity is assigned under outsource UX design, and on an ongoing roadmap research and design usually sit on the same agreement. The four steps from brief to first sprint are described in [four steps](https://azendo.co/how-it-works/).

## Roles we assign Maze for

* [Product Designer UX/UI design](https://azendo.co/services/ux-ui-design/product-designer/)
* [UX Designer UX/UI design](https://azendo.co/services/ux-ui-design/ux-designer/)
* [UX Researcher UX/UI design](https://azendo.co/services/ux-ui-design/ux-researcher/)

## Service lines it sits in

* [UX/UI design](https://azendo.co/services/ux-ui-design/)

Capacity is agreed as a committed monthly capacity across a discipline, not per skill.

## Related in design and research

* [Storybook — skill we assign for](https://azendo.co/skills/storybook/)
* [Hotjar — skill we assign for](https://azendo.co/skills/hotjar/)
* [usability testing — skill we assign for](https://azendo.co/skills/usability-testing/)
* [design systems — skill we assign for](https://azendo.co/skills/design-systems/)
* [design tokens — skill we assign for](https://azendo.co/skills/design-tokens/)
* [component libraries — skill we assign for](https://azendo.co/skills/component-libraries/)
* [Figma Dev Mode — skill we assign for](https://azendo.co/skills/figma-dev-mode/)
* [auto-layout and variants — skill we assign for](https://azendo.co/skills/auto-layout-and-variants/)

## Tell us what your roadmap needs Maze for.

A service delivery manager replies with the disciplines we would assign, the monthly capacity and what the first month looks like.

[All skills we assign for](https://azendo.co/skills/)