Build your Customer Service team with our 360° outsourcing service.
Scale your teams easily, without having to upscale your office. Your offshore Customer Service team is being taken care of by us, working full-time for you. You have no payroll, legals, facilities, operations or other costly overhead expenses.
We make outsourcing easy and affordable – so you can focus on your core business. We cover everything from screening, hiring, onboarding, training, coaching, skill developing and transferring knowledge between your Customer Service agents.
You have full control and access to your offshore teams through close interaction and online collaboration. Just like hiring onsite, local staff at your office, your offshore staff is solely dedicated to your company – just without the hassle of government red tape and labor laws.
At Azendo, it is specialists who recruit specialists. Our team of specialists in the field you are recruiting for, will attract, quality assure and select the best talents for your business. We use our 12 years of recruitment experience to help you build your dedicated Customer Service team.
Great customer service brings long-term success
At Azendo, we know that the importance of customer service cannot be underestimated. Great customer service help increase your revenue through enhancing of your brand image, increase of customer acquisition and customer lifetime value. Making your customers feel valued and happy can be the difference between failure or long-term success.
Azendo can provide you with professional customer service team members who provide excellent support to your customers across every aspect of your business.
Hire your professional Customer Service team in Thailand.
Customer service is not cheap, but necessary. Offshore staffing is a way to reduce customer service costs. Azendo specializes in helping companies build their full-time dedicated customer service team in Chiang Mai, Thailand.
We screen, recruit, onboard, coach, skill develop, manage, retain and knowledge transfer your offshore customer service team – so you can focus on your core business.
Hire your professional Customer Service team in Thailand.
Customer service is not cheap, but necessary. Offshore staffing is a way to reduce customer service costs. Azendo specializes in helping companies build their full-time dedicated customer service team in Chiang Mai, Thailand.
We screen, recruit, onboard, coach, skill develop, manage, retain and knowledge transfer your offshore customer service team – so you can focus on your core business.
Hire your professional Customer Service team in Thailand.
Customer service is not cheap, but necessary. Offshore staffing is a way to reduce customer service costs. Azendo specializes in helping companies build their full-time dedicated customer service team in Chiang Mai, Thailand.
We screen, recruit, onboard, coach, skill develop, manage, retain and knowledge transfer your offshore customer service team – so you can focus on your core business.
Chat support specialist
Chat support specialists earn customer trust when a contact is made through a website or app. Team members are fluent in English and can handle simple inquiries to the most challenging cases.
A chat support specialist hired through Azendo can respond quickly from the first reply time and can navigate help desk software to find customer answers.
Email support specialist
Email support specialists hired through Azendo can help manage and monitor customer concerns, issues and inquiries while providing professional, quality email correspondence.
Voice support specialist
Azendo can source experienced voice support specialists to take inbound and make outbound calls. A trained voice support specialist can seize opportunities to upsell products or services.
Using an Azendo voice support specialist provides your business with a more engaging relationship with customers and assists in building your brand as a customer service champion.
Omnichannel specialist
Combined chat, email and voice support with one customer care team member with the skill set to support all forms of incoming and outgoing communication for your business.
Technical support specialist
If you’re offering a product that involves technical skills, a technical support specialist with the skills to communicate clearly with your customers is a must.
Azendo can source team members with the skills and prowess to support your technical support specialist needs and communicate with customers across multiple methods of communication.
Customer Service profile examples.
Simon
Team lead with 3 years experience
Proficient with CRM systems and Help Desk softwares
Paulie
CS agent with 2 years experience
Proficient with eCommerce platforms and tools, including Shopify, Magento, Netsuite, and Intershop
Sabina
CS agent with 2 years experience
Can effectively manage CS tickets and identify CS bottlenecks
Oliver
Head of Customer service with 4 years experience
Strong team management & interpersonal skills, effectively set targets & streamline processes
