--- title: "Dedicated Offshore Teams for Professional Services | Azendo" description: "Dedicated offshore teams for professional services firms: internal platforms, client portals and automation that keeps fee-earners billable. Managed." url: "https://azendo.co/industries/professional-services/" --- 1. [Home](https://azendo.co/) 2. [Industries](https://azendo.co/industries/) 3. Professional services # Software development for professional services firms. In a professional services firm, software is rarely the product. It decides how much of a chargeable hour can be charged. 4 to 6 weeks To add a dedicated team to your roadmap Monthly Cycle to raise or lower committed hours, no long-term lock-in Your repos Work happens inside your existing codebase 1 lead One service delivery manager across every specialist assigned Talk to a service delivery manager Tell us where the roadmap is stretched. We'll reply with what we'd deliver and what it takes. ## Internal software that needs a dedicated owner. A dedicated offshore team gives internal systems a permanent owner, which is usually the thing they have never had, and it works remotely inside the tools the firm already uses. Professional services firms accumulate software sideways. A matter management system, a client portal, a reporting layer, a handful of integrations and a great deal of spreadsheet-shaped process that has hardened into infrastructure. Almost none of it was built by a team whose job it was. The result is familiar: systems that mostly work, no one assigned to improve them, and senior fee-earners spending measurable time on administration that a week of engineering would remove. The cost is real but it never appears as a line item, because it is distributed across everyone. What changes the economics is an owner. A specialist who stays on your internal platforms will clear more of that backlog in a year than three consultancy engagements, because the second year goes into improvement. When the work is mostly automation and integration, a [dedicated AI automation team](https://azendo.co/services/dedicated-ai-automation-team/) is often the best fit. For a client-facing portal, [software development outsourcing](https://azendo.co/blog/engagement-models/software-development-outsourcing/) covers it. Assigned specialists work inside the firm’s own systems, tools and review process. Internal tools do not fail loudly. They just quietly take a percentage of everybody’s week, forever. ## Mapped to where professional services firms lose time. Each of these ties to a specific service line. In this sector, automation often gives the highest return. [Manual process absorbing billable time → AI automation engineering](https://azendo.co/services/dedicated-ai-automation-team/)[Client portals and internal platforms → Software development](https://azendo.co/services/dedicated-software-development-team/)[Reporting the partners don't trust → Data engineering](https://azendo.co/services/dedicated-data-engineering-team/)[Tools people avoid using → UX/UI design](https://azendo.co/services/dedicated-ui-ux-design-team/) ## Day-one fluency in the systems firms run. Specialists are matched at scoping. Professional services stacks are usually a mix of bought platforms and the glue between them, and the glue is where most of the work is. * [.NET](https://azendo.co/skills/dotnet/) * [Python](https://azendo.co/skills/python/) * [TypeScript](https://azendo.co/skills/typescript/) * [SQL Server](https://azendo.co/skills/sql-server/) * [Power BI](https://azendo.co/skills/power-bi/) * [SharePoint](https://azendo.co/skills/sharepoint/) * [Microsoft 365](https://azendo.co/skills/microsoft-365/) * [Salesforce integrations](https://azendo.co/skills/salesforce-integrations/) * [Document automation](https://azendo.co/skills/document-automation/) * [Workflow engines](https://azendo.co/skills/workflow-engines/) * \+ more on request ## Four points where firms call us. Knowing which describes you helps us scope the right specialist and seniority from the first call. Every team is [staff augmentation](https://azendo.co/blog/engagement-models/staff-augmentation/) delivered as a fully managed service: the specialists are ours, assigned to you full time, with delivery management, training, the workplace and HR included. A system built by someone who has left It works, few people fully understand it, and everyone is nervous about changing it. A consultancy project that finished and stopped The build was delivered, the team dissolved, and improvements have not happened since. Fee-earners doing administrative work The cost is obvious once measured, and the firm has no capacity to remove it. Azendo assigns a permanent owner A specialist on the internal platform continuously, so the backlog moves every month. ## Questions firms ask us first. Most of these come up while weighing a dedicated team against another consultancy engagement. We are not a software company. Does this model still fit? Yes, when your systems need an owner every month. A dedicated specialist costs less over a year than repeated consultancy engagements and delivers more, because nothing has to be relearned. They keep internal platforms, client portals and automations improving between projects, and your service delivery manager prioritises the work with you each month. Can one specialist cover several internal systems? Usually yes, and it is the common arrangement in this sector. Internal platforms rarely need a full-time specialist each. One assigned engineer holding four or five systems, with a service delivery manager prioritising across them, is generally the right shape for a mid-sized firm. How do we handle confidentiality with client matter data? Specialists work inside your systems and under your access model, and sign whatever confidentiality terms your client agreements require. Where certain matter data cannot be accessed at all, work is scoped against anonymised or structural data instead. Raise it at scoping, because it can shape which specialist is the right fit. What if we have less than a full-time role? Every Azendo specialist works full time for one partner, which keeps them focused and learning your systems. Firms with a smaller need often give one specialist several internal systems to own, such as the client portal, document automation and reporting, and that usually fills a full-time role quickly with work that pays back. These are the service lines most often assigned alongside the capacity described above, under one agreement and managed by one service delivery manager. [AI automation engineering](https://azendo.co/services/dedicated-ai-automation-team/)[Software development](https://azendo.co/services/dedicated-software-development-team/)[Data engineering](https://azendo.co/services/dedicated-data-engineering-team/)[UX/UI design](https://azendo.co/services/dedicated-ui-ux-design-team/) ## Tell us where the firm loses time. Thirty minutes with a service delivery manager. You'll leave with a clear picture of the team you'd need, what it would deliver and when it could start. [Get in touch](https://azendo.co/get-in-touch/)